MGT 351 Wk4 Case Study Faith Community Hospital Administration

Essay by dom5858 January 2005

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There is a growing problem that is facing all operations of the Faith Community Hospital. From administrative staff members down to the nurses and doctors, all personnel have lost the intent and scope of the vision. Faith Community Hospital's mission statement is as follows:

"With the foundation and commitment of our spiritual heritage and values, our mission is to promote the health and well-being of the people in the communities we serve through a comprehensive continuum of services provided in collaboration with the partners who share the same vision and values."

The purpose of this case study is to address the different situations facing the management staff at the hospital and what actions should be taken to address the problems. When addressing these concerns, this case study will also tackle the organizational processes, ethical issues, and the communications systems utilized by the hospital staff.

The first problem that Faith Community Hospital faces is the treatment the patients are receiving or the lack of treatment they are receiving.

Because Faith Community is a religious based hospital sometimes individual's personal beliefs can get in the way. Some medical personnel are refusing to administer certain procedures due to their beliefs, while some patients refuse certain procedures because of their beliefs. Currently the hospital faces the chance of charges being pressed from Child Protective Services, who allege that the hospital failed to provide services to the child. Do Not Resuscitate orders are not being followed or are being ignored because of how certain staff members feel, as well as the family members.

The second problem that Faith Community Hospital faces is staff members providing free health care to people who cannot afford it without authorization and others not treating people unless they can prove that they have insurance. One pharmacist...